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Tax Refund with Visit Japan Web
At 7 airports you can do the customs confirmation online with Visit Japan Web (VJW) instead of the kiosk.
| Airport | VJW option |
|---|---|
| Narita | Yes |
| Haneda | Yes |
| Kansai | Yes |
| Chubu Centrair | Yes |
| Fukuoka | Yes |
| New Chitose | Yes |
| Naha | Yes |
| Other airports / seaports | Kiosk |
- Set up VJW before you reach customs confirmation.
- Connect to the dedicated Wi-Fi in the international departure lobby (before security).
- If VJW doesn't work, use the kiosk.
- Still do it before checking bags.
→ Estimate your refund with the free calculator · Departure checklist · All guides
Planning a Japan trip after Nov 1, 2026?
- Tax-Free Refund Field Guide ($7) — a step-by-step English guide to the new refund process, from shop to airport.
- Japan Trip Planner Pack ($9) — planning templates for a first Japan trip.
- Tax-Free Receipt Tracker 2026 (from $5) — spreadsheet that flags the ¥5,000 minimum, 90-day deadline and estimated refund per shop/day.
Paid products by GuroWorks, the publisher of this free site (advertisement for our own products). 14-day refund on Gumroad for the guide. The calculator stays free.
Related guides
- Regional Airports: New Chitose, Fukuoka, Naha, Chubu
- Cruise Passengers: Where to Do the Tax Refund
- Connecting Flights: Which Airport?
Official sources
Rules checked October 30, 2026 (JST). Rules can change; always confirm with the official pages and your shop.
- Japan Customs — Tax Exemption (Refund) Program: www.customs.go.jp
- Japan Customs — Procedure with Visit Japan Web: www.customs.go.jp