Naha Airport (Okinawa) Tax Refund: Kiosk 3F, Cash Refund Machine 2F
At Naha Airport, do the customs kiosk (or Visit Japan Web) before checking your bags. Cash refunds use a self-service machine after departure procedures — and not every shop is supported there.
Going through the airport kiosk? Get the step-by-step guide.
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Key facts at Naha
| Customs kiosk | International terminal 3F, check-in lobby |
|---|---|
| Cash refund machine | “Self Tax Refund” · International terminal 2F, after departure · 6:00–21:00 (may vary with flights) |
| Not all shops | Some tax-free shops are not covered by the machine — ask your shop how you get the money |
| After immigration | You can't return to the departure lobby for the procedure |
| Bring | Passport, all tax-free items, purchase information as your shop instructed |
| Deadline | Within 90 days of purchase |
The airport says locations and operation may be updated based on announcements by customs, the airport and related agencies. Check on the day.
→ Estimate your refund · Departure checklist · General airport steps · Kansai · Fukuoka · Naha · FAQ after Nov 1
Official sources
Checked November 1, 2026 (JST) against the official pages below. Rules and hours can change; confirm on the day.
- Naha Airport Terminal — Refund method (Nov 1, 2026): www.naha-airport.co.jp
- Japan Customs — Tax refund for visitors: www.customs.go.jp
- Japan Tourism Agency — Tax-free (refund method): www.mlit.go.jp