Haneda Airport Tax Refund (Nov 2026): Where the Kiosk Is, Step by Step
Short answer: go to the tax refund kiosk on 3F, before security, BEFORE you check in your bags. T3 kiosks are open 24 hours; T2 (international) 6:00–2:00. Cash refund machines are after security (Haneda Airport official site).
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Kiosks and cash machines at Haneda
| Terminal | Customs tax refund kiosk | Cash refund (Self Tax Refund) |
|---|---|---|
| T3 (main international) | 3F, before security · 24 hours · 13 units | 3F, after security · 24 hours · 5 units |
| T2 international area | 3F, before security · 6:00–2:00 · 8 units | 3F, after security · 6:45–1:30 · 5 units |
| T1 | No tax refund service (official site) | |
Source: Haneda Airport official tax refund page. Hours may change with flight operations.
Step by step
- Keep every tax-free item with you (carry-on or open suitcase). Missing one item = no refund for that whole receipt (Japan Tourism Agency).
- Kiosk first (3F, before security). Scan your passport. Green = done. Red = go to the customs inspection area and show the items (Haneda / JTA).
- Or use Visit Japan Web on the dedicated customs Wi-Fi in the departure lobby, before security (Temporary Visitor status only; JTA).
- Then check in your bags. A bag already checked in cannot be taken back for the tax-free procedure (JTA FAQ).
- After security: if your shop uses Self Tax Refund, get cash (yen) at its machine. Otherwise the refund goes by card, app or bank as your shop explained (JTA FAQ).
not officially confirmed: exact walking distance from kiosk to check-in rows, and which shops are covered by Self Tax Refund. Ask your shop.
Quick answers
Where is the tax refund kiosk at Haneda?
T3 and T2 (international): 3rd floor, before the security check, in the departure lobby. Do it before you check in bags. T1 has no tax refund service (Haneda Airport official site).
What are the hours?
T3 kiosks: 24 hours (13 units). T2 kiosks: 6:00–2:00 next day (8 units) (Haneda Airport official site).
Can I get cash at Haneda?
Yes, at Self Tax Refund machines after security on 3F: T3 24 hours, T2 6:45–1:30 next day, 5 units each. Only for shops covered by this service, and only after the customs kiosk step (Haneda Airport official site).
Related: Narita guide · Airport order · Cash or card refund? · Domestic flight first
Going through the airport kiosk? Get the step-by-step guide.
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Planning a Japan trip after Nov 1, 2026?
- Tax-Free Refund Field Guide ($7) — a step-by-step English guide to the new refund process, from shop to airport.
- Japan Trip Planner Pack ($9) — planning templates for a first Japan trip.
- Tax-Free Receipt Tracker 2026 (from $5) — spreadsheet that flags the ¥5,000 minimum, 90-day deadline and estimated refund per shop/day.
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Official sources
Checked November 4, 2026 (JST). Hours can change with flight schedules; always confirm on the official pages.
- Haneda Airport Passenger Terminal — Tax Refund (official): tokyo-haneda.com
- Haneda Airport — Tax Refund (official, Japanese, has hours and units): www.tokyo-haneda.com
- Japan Customs — Locations of Tax Refund Kiosks and Customs Inspection Areas (official maps): www.customs.go.jp
- Japan Tourism Agency — Traveler page (English): www.mlit.go.jp
- Japan Tourism Agency — Traveler FAQ (Japanese): www.mlit.go.jp
Leaving today? Departure-day timeline: tax refund, train times, luggage, Suica
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